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Tester / Support Gjilan or Prestina, Kosovo

Hemsida

LinkedClient

Tester / Support

Join Our Team at Linkedclient!

Are you a skilled Tester & Support Expert with a passion for tech and problem-solving? LinkedClient is seeking a talented individual to contribute to the development of our groundbreaking AI-powered sales platform. Be a key player in our small, dynamic team, where your skills and ideas can make a significant impact!

Job Title: Tester & Support Expert
Location: Kosovo (Remote)

About Us:
Linkedclient is revolutionizing B2B sales, empowering businesses to effortlessly manage their Sales process using unique Automated Social Selling methodology and automatically scheduling meetings with potential clients through LinkedIn and Email.

Key Responsibilities:

  • Developing and executing test plans and test cases

  • Conducting functional and UI testing

  • Working closely with developers, and PO

  • Testing new functionalities manually

  • Researching and implementing the product’s test coverage and testing process

  • Assisting clients and our team in daily operations when issues/ bugs arise

  • Troubleshooting and, if possible reproducing reported issues/bugs

  • Report valid issues/bugs/enhancements correctly

  • Correctly deliver the solution in the form of workarounds, hotfixes or configuration changes to the client(s)

Requirements:

  • At least 2 years of experience as Tester / QA Engineer

  • Previous experience assisting internal teams in Tech Support

  • Experience troubleshooting things in the database (preferably in MongoDB)

  • Experience with logging tools (Logtail or similar)

  • Fluent in English; Swedish or Polish is a plus

Additional Requirements:

  • Strong analytical and problem-solving skills with meticulous attention to detail

  • Self-organizational and planning skills

  • Sense of responsibility – we want to trust you 🙂

  • Excellent communication and prioritizing skills

  • Soft skills – we’re looking for someone who is pleasant to work with and can collaborate effectively

What We Offer:

  • Remote work environment with flexibility

  • Supportive work culture fostering collaboration and innovation

  • Flat organizational structure with no micromanagement

  • Regular meet-ups in Europe

Hemsida

LinkedClient

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