Whereuare Community – Nätverka med andra distansarbetare & ta del av bra erbjudanden
As part of Mölnlycke’s next level of growth, we are accelerating our value creation, leveraging digitalization with new technologies, data and a newly created internal IT organization. Looking to deliver increased customer focus, enhanced business collaboration and the adoption of a new DevOps operating model with end-to-end ownership of technology solutions across the organisation. This is a chance to have a real tangible impact within a global business and see how your work directly contributes to the shape of our technological future. You will be empowered to make a true difference, not only for Mölnlycke, but also for patients and health care professionals across the globe.
As part of our technological evolution, we are now looking to further grow the team with the addition of a Lead UX and UI Designer.
What can we offer you?
The opportunity to be a part of development and implementation of the global IT strategy including digital vision & mission and digital technology innovation roadmap.
The opportunity to develop and maintain expertise in relevant areas including requirement management, prototyping, customer & user testing methods, best practice, and relevant technologies, applications, and data.
An attractive package including annual bonus, pension, health insurance and wellness contribution.
Flexible working hours and flexible work from home policy
Great colleagues in a global company with an open, friendly and fair working atmosphere
In this role, you will contribute to achieving the company’s objectives through the CX vision by helping the organisation understand user and customer needs, from discovery to execution, and canalize it to the global delivery teams. You will also drive and contribute to more significant initiatives through user-centered and user interface design methodology and skills, and close collaboration with the global delivery team and stakeholders across the organisation.
We believe you have a background where you can combine technical skills with business process understanding to reach tangible results in the Customer Experience area.
Key accountabilities for the role:
Responsibility to drive and support the customer experience’s overall vision and mission with innovative solutions for user research, feedback and design.
Drive deliveries in collaboration with the customer experience guild and the delivery team members to deliver on guild- and team commitments.
Responsible for preparation, design and execution for Mölnlycke’s Design System in collaboration with the user experience guild and product owners.
Interacts with and constructively challenge users, customers & stakeholders to clarify needs & solution.
Responsible for development and documentation of customer personas, needs, requirements & processes.
Develop visual prototypes, when appropriate, or other relevant tests with users & customers.
Responsible for preparation and execution of testing with users securing user satisfaction and validation of business value.
If all that sounds appealing, then here is what we would like you to demonstrate:
University Degree in computer science, interface design, user experience design, human computer interaction or equivalent education.
Minimum 5 year’s work experience in designing digital products. Understands architecture, interaction, visual design and UX research with focus understanding customer and user needs.
Proficiency and experience from working in Figma.
Proficiency and experience from developing design systems with focus on accessibility and inclusive design.
Extensive experience from documenting customer profiles & personas, customer needs and customer journeys.
Strong ability to help build empathy, clarity, and simplicity to understand user groups and build great tools to make their work and lives easier.
Documented experience from developing solutions that work as a part of a larger digital ecosystem and in a complex organisation.
Strong collaborator and communicator, who can inspire and work with not only design partners, but many other stakeholders from marketing to engineering.
Have a people-focused design mentality. To constantly learn from user feedback, whether that’s hands-on user research or a quantitative A/B test.
Experience from agile development and DevOps methods.
Understanding of Design Thinking development methods.
Technical experience in relevant platforms & technologies within the area of responsibility.
Demonstrated business acumen and relevant experience of business, customers and/or functional area.
Excellent oral and written communication skills, including presentation skills.
Mölnlycke is a world-leading medical solutions company. We design and supply solutions to enhance performance at every point of care – from the hospital to the home proven it every day.
Our approach to diversity and inclusion
We strive to have a diverse mix of people from different cultures, ages, geographies and genders, to reflect the world in which we operate and to facilitate innovative thinking across the business.
If this sounds like you and you feel you have what it takes to succeed in this role, we want to hear from you! Please apply at earliest convenience, we are reviewing candidates continuously.