Finnish Speaking Transportation Customer Experts

Who We Are: Mercier Consultancy Group

As a distinguished leader in the international recruitment and BPO landscape, Mercier Consultancy Group specializes in bridge-building between elite global brands and exceptional talent. We pride ourselves on crafting bespoke professional paths, providing the comprehensive support required for our candidates to flourish while embarking on rewarding, long-term international careers.

Position Summary

Imagine trading the Nordic chill for Mediterranean warmth; we are offering a unique opportunity for Sweden-based professionals to pivot their careers by working remotely from Greece. We are searching for enthusiastic individuals to join our team as Finnish Speaking Transportation Customer Experts. If you thrive on sunshine, adventure, and the chance to make a genuine impact within the fast-evolving transit industry, this is your moment to shine in Greece.

Your Daily Impact

• Utilize multi-channel tools to assist clients in real-time.
• Ensure precise logging of client interactions and transportation-related transactions.
• Provide high-level support for a globally recognized transportation brand.
• Collaborate with cross-functional departments to guarantee seamless logistics and operational efficiency.
• Address complex transit inquiries and schedule updates with speed and precision.
• Proactively resolve service challenges to ensure top-tier customer satisfaction levels.
• Support the ongoing evolution of service quality standards within the transit sector.

Prerequisites for Success

• Exceptional digital navigation skills, especially with complex management platforms.
• Native or near-native proficiency in Finnish (written and spoken).
• Demonstrated professional communication and a solutions-driven mindset.
• Eligibility to work in Greece with a valid EU passport.
• A true passion for international relocation and developing a career abroad.
• Prior background in customer care or the transit/logistics field is a distinct advantage.

Total Reward Package

• Attractive monthly performance bonuses tied to your KPIs.
• Comprehensive private health insurance coverage.
• Full relocation support: flights, hotel accommodation, and airport transfers fully covered.
• Competitive base salary plus 13th and 14th-month bonus payments.
• Access to an expert Relocation Concierge team to manage your move, legalities, and integration.
• Professional, fully paid training courses tailored to the transit sector.
• Integration into a diverse community of expats thriving in Finnish-speaking roles in Greece.
• An array of additional perks and benefits.

The Mediterranean Way of Life

Relocating to Greece is more than just a job change; it is an invitation to upgrade your daily experience. Nestled in a land defined by ancient history, sparkling Aegean waters, and a near-permanent summer sun, you will find a culture that masterfully blends the historic with the modern. Whether you are enjoying a coffee in a bustling urban square or unwinding by the coast, the Greek atmosphere provides the perfect environment for both personal renewal and professional success.

Our firm is dedicated to ensuring your move to this vibrant country is effortless, providing concierge-level assistance to get you settled quickly. Experience world-class gastronomy and the legendary hospitality that makes Greece a top destination for ambitious professionals. Join us and discover a life where career milestones are matched by the joys of the Mediterranean lifestyle.

How to Get Started

If you are eager to challenge yourself as a Finnish Speaking Transportation Customer Expert, click the ’Apply Now’ button to launch your application. Begin your exciting new chapter with Mercier Consultancy Group today and secure your place in the heart of the Mediterranean.