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OSS Architect
Website Capgemini Engineering
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
As a BSS-OSS Architect, you will play a crucial role in designing, optimizing, and supporting Business Support Systems (BSS) and Operations Support Systems (OSS) for the telecommunications industry. Your expertise will help ensure seamless service delivery, enhance operational efficiency, and improve customer experience.
In this role, you will play a key role in:
As a BSS-OSS Architect, you will play a crucial role in designing, optimizing, and supporting Business Support Systems (BSS) and Operations Support Systems (OSS) for the telecommunications industry. Your expertise will help ensure seamless service delivery, enhance operational efficiency, and improve customer experience.
In this role, you will play a key role in:
- Leading the Design, Architecture, and Implementation of BSS and OSS platforms to support telecom operations.
- Ensuring Seamless Integration of BSS systems with OSS platforms
- Monitoring System performance, identifying areas for improvement, and implementing enhancements to optimize efficiency.
- Acting as the Single Point of Contact (SPOC) for customers, ensuring smooth operations and effective issue resolution.
- Conducting Business process analysis to identify automation and optimization opportunities, aligning technical solutions with business objectives.
- Leading or participating in OSS-related projects, ensuring alignment with organizational goals.
- Coordinating with BSS/OSS vendors and service providers for system upgrades, bug fixes, and support.
- Generating Reports on system performance, customer behavior, and financial metrics to support decision-making.
- Maintaining detailed documentation of BSS-OSS configurations, procedures, and troubleshooting steps.
Your Profile
- Strong expertise in BSS/OSS Architecture, Design, and implementation.
- Hands-on experience with Billing, CRM, Order management, Revenue assurance, and service provisioning systems.
- Proficiency in System integration, Troubleshooting, and Performance optimization.
- Familiarity with Telecom operations, Regulatory compliance, and industry best practices.
- Strong Analytical, Problem-solving, and leadership skills.
- Ability to collaborate with cross-functional teams and act as a SPOC for customers.
Note: You will be required to pass through SC Security Clearance if you are successful in this recruitment process, which is a condition of undertaking the role.
What We Believe You Will Enjoy About Working Here
We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
- Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
- Exposure to cutting-edge technologies in the telecom industry, including professional certifications in telecom technologies and BSS/OSS platforms.
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Website Capgemini Engineering