Field Service Engineer (f/m/x) – Sweden

Permanent Employment, Full-time, Sweden

Your mission

The IONITY Operations team is looking to hire a Field Service Technician , to provide diagnostic and technical support during the servicing of our High Power Charging Stations. This person will be travelling to our HPC sites within a defined region as needed to perform maintenance, troubleshooting and repair issues at our HPC Stations that are already existing; knowledge of, and comfort with these types of facilities is a must. An ideal  home office base would be around Stockholm or other northern Sweden areas.
 
Responsibilities:

• Provide technical support in order to minimize system downtime  
• Onsite root cause analysis, service, repair and maintenance actions  
• Ordering and handling of spare parts for our HPC stations  
• Debug systems and perform remote diagnostics on field failures by reviewing data logged  
• Support in developing processes, documentation and diagnostic knowledge for standard service actions  
• Recognize trends and patterns in field failures and feedback to the central team to drive improvements 
• Work with engineering and operation teams to ensure new issues are fully investigated and that countermeasures are in place

Your profile

• Professional certification as electrician (Fagbrev Gruppe L eller Automatiker, gruppe H er et pluss)
• Driver’s license
• Additional certificates in the area of Environmental, Health and Safety are welcome
• Appr. 2-3 years of professional experience as a Field service technician, ideally with a similar technical equipment
• Experience with EV chargers, low voltage distribution, automation- and IoT systems is an advantage
• Availability for off-hours calls and work  
• Technical degree in Electrics or equivalent  
• Ability to work and communicate effectively with external service providers  
• Written and oral communications skills in English and Norwegian/Swedish. Additional European languages a plus  
• Strong ability to be self-directed and work independently, with strong organization and documentation skills  
• Exceptional capacity for managing simultaneous activities and challenges
• Skilled with common workplace and database software (MS Office)  
• Ability to read and interpret mechanical drawings and electrical schematics