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Business Analyst, E-commerce

Hemsida Stockholm

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2300 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland.The roleWe are seeking a Business Analyst who embraces the combination of an entrepreneurial sales mindset and analytics. You are a data-driven professional focused on creating conversion-centric experiences to drive the metrics that matter the most for us as an e-commerce team. You will be a key player in an AB testing focused e-commerce team, and responsible for optimizing CR and the user experience on both a global and local market level. You will be working with the whole A/B-testing process in a very cross-functional environment including other Business analysts, product managers, designers, product owners, and developers.With a strong sales focus you will drive insights from analyzing both qualitative and quantitative research, and set up and execute actions based on your insights. You will drive both feature development and sales actions. Alongside continuously driving CR development you will be project-managing key initiatives within the e-commerce field. You will project lead both strategic initiatives as well as project origin from your research and insights. You should have an understanding and hands-on experience with A/B testing, website analytics, and the UX-conversion tactics that help drive both performance and insights.Responsibilities● Responsible for driving conversion and e-commerce KPIs on specific markets● Analyze user data and KPIs throughout the customer journey and drive actionable insights● End-to-end management of A/B tests and coordination with stakeholders● End-to-end management of feature development including setting UX- and tech requirements in close collaboration with PO, tech lead, and UX designer.● Project management of different areas of e-commerce projects (ex. cookie implementation, payment solutions, traffic acquisition analysis, etc…)Requirements● Building strong relationships and close collaboration with stakeholders, UX designers, Product owners, developers, and team members.● Demonstrating a passion for continuous learning, iterating, improving, and an entrepreneurial spirit to optimize our sales and customer experience.● Experience in A/B-testing and relevant degree● A need to understand user behavior● Experience in different analytic tools, GA, QlikView, Looker● Preferable basic tracking and front-end development knowledge● Preferable SEO Knowledge● Strong communication skills in English (both spoken and written)BenefitsWorking at Etraveli Group means working at a fast-growing company with high ambitions in becoming the number one Online travel agency worldwide. The culture at the company embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. You will have awesome colleagues with whom you will have fun solving complex problems in a fast-moving business.We also offer:A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote locationCentral office location in the City – We are located on Regeringsgatan in Stockholm, a stone's throw from public transport and lunch restaurants.Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc.Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accidentAt Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.Welcome to Etraveli Group!

Hemsida Stockholm

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