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Our solutions make a difference – and so do our people.
As the Account Manager Nordics for Clinical Effectiveness you will be responsible for generating new business and the retention and Cross and Up-sell in our existing customer base – Hospitals, Universities and Medical Schools, within your assigned territory & reporting to the Country Manager BeNeLux and Nordics. The role can be held full remote or hybrid with office attendance in our offices in Oslo/Gothenburg/Stockholm.
Responsibilities:
- Presenting the value of the Clinical Effectiveness Product suite offering to a diverse audience, in order to retain our existing customer base and grow revenues year on year.
- Cross-sell and Up-sell new products from the Clinical Effectiveness (CE) Portfolio into our existing customer base
- Managing the renewal process within your assigned accounts to ensure account growth and minimize account attrition working to the RLCM account management process.
- Communicating annual price increases, generating and closing renewal contracts in a timely manner
- Working with assigned customers to implement a strategy, and internal marketing campaigns, to promote, and increase usage to eligible users – via demonstrations and presentations to physicians, end users, senior hospital management.
- Proactively developing new relationships with key clinical staff, senior hospital management, IT, and other decision makers, within our existing customer base, as well as other influencers in the sales process
- Preparing and analyzing usage data reports to monitor and assess usage at trial sites, and existing subscribers.
- Attending local conferences (and at times international events), to promote and demonstrate the clinical effectiveness solutions to potential customers – institutional or individuals. This occasionally requires weekend travel and time away from home
- Setting up, and providing, training sessions for customers – including ‘C’ Suite, Clinicians and end user.
- Manage and develop your sales pipeline to ensure achievement of quarterly, and annual revenue sales targets
Requirements:
- Looking for a sales professional who is ready to take the second or third step in their sales career.
- Strong track record proven sales experience – ideally gained from selling complex healthcare solutions/services into the hospital/healthcare market (such as Healthcare IT solutions/ Medical software or similar)
- Track record within Healthcare Sales is a bonus/pre
- Comfortable establishing contact and selling to all levels in the organization including physicians, medical librarians and, most importantly, top management
- Able to think outside the box and confident in expressing ideas
- Excellent communication, presentation, training and interpersonal skills
- Able to build rapport with people easily, at any level, and develop long term relationships
- Well organized, with a strong attention to detail is a must
- Able to work from a home office environment
- Excellent IT skills – including Microsoft Word, Excel and PowerPoint
- Strong knowledge of, and understanding, of a CRM system e.g. SalesLogix/Salesforce.com – or similar
- A team player, able to work autonomously as and when required
- Confident presenting to a diverse audience
- Willing and able to travel to client sites/congresses and some International company meetings 30-40% (may vary by quarter) as well as International company meetings (1-2 annually)
- Fluent English and Norwegian
In return, we offer the opportunity to join a highly successful and rapidly growing business with a strong mission and values, as well as a very competitive package.