Blackbird ApS is a spin-off from the consulting company emendo- which specialises in lean manufacturing consultancy. We monitor and collect data in real time from production lines, and enable organisations to immediately start downtime analysis, performance tracking, condition monitoring, OEE, receive alerts for predictive maintenance and much more in order to make continuous improvements in factories. We solve the problem of wasted resources and inadequate capacity utilization of existing production lines through data insight. We are trusted by some of the leading brands within Parma, Food, Beverage and Automotive to significantly improve and stay on top of their OEE. In a world of increased competitiveness, wasted resources and demand for sustainable production, Blackbird is the solution to ensure maximum output from a production line.

Want to be part of a creative, supportive, and highly talented group? Do you want to make a real impact in the promising field of 4.0 Technology? Wanna have fun while you do all this? You’re in the right place!

Founded in 2017, Blackbird is redefining what it means to empower people and organisations through data by changing how people live and work together. With our powerful plug-and-play solution, companies worldwide can transform how they allocate resources and make decisions.

What we are looking for

We’re looking for an energetic Account Executive who’ll be a powerful advocate for our customers. Interested in tech and driving successful outcomes with lifetime value for our customers? We’re looking for a collaborative and empathetic individual just like you. Your passion for your customers’ success makes you a great relationship builder.

In this role, you’ll

• Oversee A-Z sales process. To establish solid relationships with prospects, you’ll create a robust pipeline and work systematically with a professional attitude.

• Introduce clients to customer success initiatives, direct the overall deployment and implementation process, and own post-implementation activities such as business reviews, value realization meetings, knowledge transfer seminars, etc.

• Help clients successfully launch the Blackbird solution by sharing best practices and communication materials and monitoring the progress of the Blackbird launch.

• Keep records of crucial customer information, events, and meetings to create transparency between customer-facing stakeholders in systems such as Sales loft and HubSpot.

What you’ll need to succeed

• 2+ years of Account Executive (or similar customer-facing roles) ideally at an IIoT or subscription-based SaaS company with a proven history of success.

• Perfect command of Swedish.

• Experience working, collaborating, and influencing key stakeholders.

• Ability to prioritize short- and long-term tasks based on urgency, importance, and impact.

• Excellent relationship-building skills: The ability to understand different external/internal stakeholders and identify their perspectives and needs; the ability to build professional relationships with people and manage their expectations

• A self-starter with the ability to thrive in a fast-paced and high-growth environment.

English skills are required as several different nationalities are in the office, and you’ll be working with international colleagues

Who we are

Blackbird is an IIoT and data collection software company (SaaS) that helps manufacturers tackle the biggest challenges in their production processes. We give companies an edge and boost productivity and efficiency by collecting and providing real-time production data analysis.

Our plug-and-play hardware can be installed in minutes and, when combined with our proprietary web-based software, gives you unprecedented insights from anywhere and on any device. Blackbird solutions are sold in over 25 countries, with offices in Denmark and US. After a recent funding round, we are currently scaling significantly across the globe.

Perks and benefits

• Flexible working hours. We don’t micromanage and believe in ”freedom with responsibility.”

• Fixed salary plus commission structure.

• Skills development and growth opportunities. Plans for career growth, tailored training, mentorship, and cross-team cooperation.

• Great and structured onboarding – we want to teach you the best practices of a good sales approach.

• An international, diverse and inclusive culture. We have 13 different nationalities here at Blackbird!

• Remote work or hybrid mode; our office is located in Copenhagen: 30 minutes away from Malmo.

• Flexible paid time off/holidays

Ready to meet us? Great! We’d love to hear from you.

Applications are reviewed continuously, and we hire when we’ve found the right candidate, so please send your application as soon as possible.

If this isn’t you, maybe you know someone who would be a perfect fit. Let them know

Our ✨Interview process✨

• You apply with your CV and cover letter. Continuous interviews will be conducted. Therefore, we recommend using it as soon as possible.

• A 30-minute call with Khristel, our recruiter, to discuss Blackbird and learn more about you. We’ll set expectations for the rest of the process and provide a question-and-answer period.

• You will be invited for a second interview if all goes well. We love to meet up face-to-face over a coffee with our head of sales, Christian Lindvall

• We want to ensure the best preconditions and leadership approach for you to start your journey with Blackbird, and for this, we are looking to know you better. We ask our candidates to perform Personality and Logical analyses. We will also have a conversation about your results.

• Last interview a grandfather interview with our CCO. Søren Traumer Schønnemann.

• The practicalities (~45m): Closing talk with our leadership team in which you will agree on compensation, starting date, and all other practical details.