As a Community Ambassador, you work as a part-time freelancer to support the activation, moderation, and development of the community and audience for a brand. You support the growth and engagement of a healthy and inclusive community by assisting in the execution of the community plan and supporting the management of relevant social media accounts and channels.

You are also responsible for measuring the success rate of the content and community activities you conduct, providing reporting on reach, engagement, community feedback, and sentiment to your community manager.

You report to the Community Manager of the brand and work closely with them in day-to-day operations. You are responsible for the brand media channels assigned to you (Weibo, BiliBili, Zhihu, WeChat, QQ groups, Paradox Forum, Steam, or others).

You define your number of weekly working hours in agreement with your Community Manager, depending on the needs of the brand and activity in the community. This can vary along the lifecycle of a project. You are paid as a freelance worker, on the number of effective work hours reported, normally not exceeding 20 hours per week, at an hourly rate defined in your contract.

Key Responsibilities

• Manage and moderate the brand social media accounts assigned to you.

• Act as the bridge between your assigned brand and Chinese players.

• Collect feedback from and engage with Chinese players.

• Prepare the text copies to be shared on social media platforms and beyond.

• Localize developer diaries and videos.

Required Qualifications

• Proficiency in English both written and verbal.

• Proficiency in Mandarin both written and verbal

• Strong interpersonal skills and composure.

• Good knowledge of Chinese social media platforms.

• Interest and experience with Strategy games.

Desirable

• Experience in community-focused projects, like moderating, administrating or leading thriving fan communities and initiatives.

• Experience managing social media accounts, as well as online communities on Weibo, Baidu Tieba, QQ groups and other platforms (content production, posting, moderation, etc.).

• Interest in History

• Experience with translating text into Mandarin.

• Good knowledge of Photoshop and other editing tools.

Practical information

• Scope: Hourly-paid, part-time freelance / contracting job

• Reports to: Community Manager

• Location: Remote work