Finnish Speaking Customer Experts for Canon

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group serves as a vital link between world-class international brands and top-tier talent. Our reputation is built on our ability to identify and support skilled professionals, helping them transition into high-impact roles within the global customer support sector. We remain committed to fostering professional advancement while delivering operational excellence for our corporate partners.

Position Summary

Are you ready to trade the Nordic cold for Mediterranean warmth and a thrilling new professional chapter? We are presenting a unique opportunity for Sweden-based Finnish speakers to relocate and work remotely from Greece, providing elite support for Canon. This is an invitation to embrace a life defined by sunshine, culture, and coastal adventure, all while establishing yourself in a premier customer support career in the heart of Athens.

Daily Duties and Objectives

• Maintain high quality standards while meeting individual and team KPIs.
• Assist Canon users by providing precise technical guidance and service support.
• Stay current with evolving product technology through ongoing training and development modules.
• Draft clear and concise documentation of customer requests within our database.
• Utilize a proactive approach to recommend value-driven solutions that improve the user experience.
• Work in lockstep with internal departments to ensure rapid resolution of support inquiries.
• Represent the Canon brand with authority and empathy across multiple digital communication channels.

Essential Candidate Criteria

• Possession of a valid EU passport is a strict requirement.
• Native or near-native command of the Finnish language, both in verbal and written formats.
• A motivated spirit that thrives when working in a fast-paced, global office setting.
• Professional-level proficiency in English for navigation of internal training materials and tools.
• Genuine enthusiasm for the evolving world of technology and premium consumer services.
• Superior critical thinking and interpersonal capabilities for resolving complex user challenges.

Compensation and Benefits

• Attractive salary package inclusive of two additional salaries (13th and 14th months).
• Comprehensive relocation support, covering flights, temporary hotel stay, and airport transfer.
• Access to a dedicated relocation concierge service to handle your housing and local administrative needs.
• Consistent monthly performance incentives for high-performing support specialists.
• Full, paid training curriculum to ensure you are expertly prepared for your role.
• Comprehensive medical insurance benefits.
• Placement in a contemporary, high-technology workspace in central Athens.
• A host of further professional and personal perks.

Experience Life in Greece

Choosing to move to Greece means stepping into a world where historic wonders meet a modern, energetic lifestyle. When you accept a role here, you gain access to a climate boasting over 300 days of sun, beautiful beaches, and a vibrant social scene. It is a location that promises both personal growth and an incredible standard of living that few other destinations can match.

Our relocation experts are here to ensure your move is completely stress-free, allowing you to settle in and enjoy the local culinary delights from day one. Thousands of professionals have already chosen to relocate to Greece to advance their careers—why not join them in Athens and discover exactly why it is the premier choice for your next career milestone?

Application Procedure

If you are a Finnish speaker with a desire to work in an exciting new environment, we want to hear from you. Click the Apply Now button to connect with Mercier Consultancy Group and start the next chapter of your career. We are eager to review your application and discuss how you can join our international team.