Finnish Speaking Customer Expert for Car Sharing

Who is Mercier Consultancy Group?

As a distinguished leader in European BPO and specialized recruitment, Mercier Consultancy Group serves as a vital bridge between high-potential talent and industry-leading global enterprises. Our mission is to facilitate transformative career pathways, providing our associates with exclusive entry into rewarding roles within the fast-paced mobility and international travel sectors.

The Role and the Opportunity

If you are seeking to trade the Nordic chill for Mediterranean sunshine, this is a unique opportunity for Sweden-based Finnish speakers to work remotely from Greece. We are currently scouting for a talented individual to step into the Finnish Speaking Customer Expert for Car Sharing position in Greece. Beyond professional advancement, this role invites you to immerse yourself in a vibrant, sun-drenched culture that promises an unforgettable personal adventure.

Core Duties & Responsibilities

• Utilize your expertise to assist Finnish-speaking users with inquiries regarding the global car-sharing travel ecosystem.
• Monitor and record every interaction meticulously within our internal digital tracking systems.
• Take initiative to suggest improvements that elevate the overall travel and mobility experience for our user base.
• Address and resolve technical challenges or billing concerns to ensure premium customer satisfaction.
• Provide support across various channels including chat, phone, and email, consistently upholding our internal quality standards.
• Partner with our travel operations specialists to coordinate and simplify client mobility solutions.
• Answer questions related to rental guidelines, booking management, and the functionality of our mobility platforms.

Essential Qualifications

• Fluency in English is required for training purposes and internal team interactions.
• Possession of a valid EU passport is a mandatory requirement to move forward with these openings in Greece.
• Native or near-native level of proficiency in both written and spoken Finnish.
• A proven capacity to maintain high productivity and focus within a hybrid/remote work setting.
• A genuine enthusiasm for mobility services and delivering high-quality customer care.
• Full dedication to succeeding in the Finnish Speaking Customer Expert for Car Sharing position in Greece.

Benefits & Remuneration

• Comprehensive healthcare insurance and a full benefits package.
• Competitive base monthly pay, bolstered by 13th and 14th salary payments annually.
• A dedicated relocation concierge service to assist with your move, documentation, and finding a home.
• Full coverage of relocation costs, including flights, hotel stays, and transport to your new residence in Greece.
• Eligibility for monthly performance-based bonuses.
• Detailed, fully-paid professional training modules to prepare you for the travel sector.
• A life-changing chance to build your career in one of Europe’s most sought-after job markets.
• Additional perks and benefits available.

Experience Life in Greece

Choosing this path means stepping into an incredible Mediterranean environment that balances professional growth with an enriched daily life. As you settle into your new home in Greece, you will discover a land defined by its hospitable people, temperate climate, and deep historical roots, offering a quality of life that is truly distinct.

From the stunning coastal vistas to the world-renowned local culinary scene, relocating to Greece is a decision that rewards you every day. Our support team is committed to ensuring your arrival in Greece is smooth and organized, allowing you to focus on your new position. Start your journey today with one of the most exciting Finnish-speaking roles currently available.

Submit Your Application

Are you prepared to launch this new chapter of your professional and personal life? We at Mercier Consultancy Group are excited to hear from you. Click the link below to apply, and a member of our recruitment department will contact you regarding the next steps in our selection process. We look forward to welcoming you to the team!